Contents of the butler training

Contents of the butler training

What is the content of the butler training at Edumondi?

The content of the butler training at Edumondi takes students from the historical development to the role of the butler profession today with all the knowledge and skills that a modern household manager needs. The focus is always on practical implementation with a view to technological and social developments.

Contents of the butler training

Nachfolgend finden Sie einen Auszug aus unserem umfangreichen Lehrplan („Curriculum“) und die Inhalte der Butlerausbildung:

The role of the butler yesterday and today

  • Historical development of the butler profession
  • technical and legal requirements,
  • Dealing with IT hardware and software, e.g. Office, special software for project management, event management, office communication (email, fax, scanner), the "networked house",
  • History, traditions, life and interaction with other cultures,
  • Standard daily procedures and routines, formal letters and invitations,
  • Correspondence with guests, suppliers, service providers via email and post,
  • Presentations with Power Point and projector

Food & Beverages knowledge

  • Barista course,
  • Cocktails & Mixed Drinks,
  • Plan, purchase and prepare food and drinks with the chef,
  • Wines & Champagne, Whisk(e)y and other spirits,

Tableware

  • Establish table rules,
  • Plan and organise meals,
  • Folding napkins,
  • Table decoration,
  • Serving techniques,
  • Service Styles,
  • Table manners,
  • plan and execute special occasions, for example formal dinners, a garden party or a cocktail evening.

Housekeeping (cleaning and care)

  • Product knowledge about high quality textiles
  • Clean and maintain the living environment
  • Quality differences in table and bed linen
  • Care of fine linen
  • Ironing and cleaning

Etiquette & Protocol

Human Resources Management and Communication

  • intercultural communication,
  • Dealing with employees
  • Conflict talks
  • Hiring and dismissing employees
  • Interview training via video
  • Show limits
  • Respectful interaction with guests incl. "challenging situations".

Travel escort (valet)

  • Knowledge about the lifestyle of the gentleman and the lady
  • Pack a suitcase
  • Dress codes
  • Multimedia use
  • Online travel bookings incl. special features for chartering a luxury yacht and an aircraft

Budget management (business aspects)

  • Draw up checklists and plans as well as budgets with the help of tools such as "petty cash",
  • Current bookkeeping and accounting
  • Event planning, organisation and accounting

Animal husbandry, handling and care

  • Small and large four-legged friends
  • Transport topics, also overseas
  • Customs and hygiene regulations

Education and dealing with children and young people

  • Role differences as butler, butleresse and nanny
  • Supervisory duties and accompanying function
  • Resolving conflict situations
  • Borderline situations

Special knowledge and other topics

  • Cigar lore
  • Champagne sabrage
  • Chauffeur
  • Security
  • Errands 
  • Stress management through mindfulness
  • Time management 

Overview

Advantages of butler training:

What prerequisites should one have to be successful in the butler profession?

Some life experience and experience in dealing with different types of people is helpful. A love of detail is as important a prerequisite as the willingness to be of service to others. 

People who find it difficult to translate a specific wish of another person into action will generally not be happy in service professions. Moreover, as a personal service provider, one should be able to recognise wishes and needs before they are expressed. 

Play video

Learning modules

The role of the modern butler today: technical and legal requirements, dealing with IT hardware and software e.g. Office, special software e.g. for project management, event management, basics of communication incl. office communication (email, fax, scanner), the "networked house", history, traditions, living and dealing with other cultures, daily standard procedures and routines, formal letters and invitations, correspondence with guests, suppliers, service providers by email and post, presentations with Power Point and projector.

Video 48 min + 2 min read to complete

"Barista" know how, cocktails & mixed drinks, planning, shopping and preparing food and drinks with the chef, wines & champagnes, whisk(e)y and other spirits,

Video 48 min + 2 min read to complete

Establishing table rules, planning and organising meals, folding napkins, table decoration, serving techniques, service styles, table manners, planning and executing special occasions for example formal dinners, a garden party or a cocktail evening.

Video 48 min + 2 min read to complete

Care of fine linen, table linen, ironing and cleaning, product knowledge and handling of high-quality textiles (part 2) Drawing up checklists and plans as well as budgets (e.g. petty cash), current bookkeeping and accounting, event planning and accounting (part 1)

Video 48 min + 2 min read to complete

including knowledge of a gentleman's lifestyle, packing suitcases, dress codes, multimedia skills; intercultural communication, hiring and firing, conflict resolution, 

Video 48 min + 2 min read to complete

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